Please read these terms carefully before using our platform. By registering an account, you agree to be bound by these conditions.
Last Updated: January 15, 2026
Welcome to bole14. These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the bole14 online betting platform (the "Service", "Platform", "Website") operated by bole14 ("we", "us", "our"). By creating an account, accessing the Website, or placing bets on our Platform, you ("User", "Player", "you", "your") acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must not use our Service. Your continued use of the Platform constitutes acceptance of these Terms and any future amendments or modifications.
For the purposes of this Agreement, the following definitions apply:
You must be at least 21 years of age to register an account and use the bole14 Service. This is a strict and non-negotiable requirement.
By registering an account, you represent and warrant that you are at least 21 years of age. bole14 strictly prohibits the use of the Service by minors. We reserve the right to request proof of age at any time, and accounts belonging to users under 21 years of age will be immediately closed, with all funds forfeited.
The bole14 Service is primarily intended for users located in Indonesia. By using the Service, you confirm that you are physically located in a jurisdiction where online betting is permitted or where the legal status is ambiguous. It is your sole responsibility to ensure that your use of the Service complies with all applicable laws in your jurisdiction. bole14 makes no representation that the Service is legal or appropriate in any specific location.
Users from jurisdictions where online betting is explicitly prohibited by law are not permitted to use the Service. bole14 reserves the right to restrict or deny access to users from specific countries or regions at our sole discretion.
You must have the legal capacity to enter into binding contracts. By registering, you confirm that you are not subject to any legal restrictions that would prevent you from using online betting services.
To use the bole14 Service, you must register a personal account by providing accurate, complete, and current information, including but not limited to:
bole14 is committed to preventing fraud, money laundering, and underage gambling. As part of our KYC process, you may be required to submit copies of:
We reserve the right to request additional documentation at any time. Failure to complete KYC verification within 30 days of account registration may result in account suspension and withdrawal restrictions until verification is completed.
Each User is permitted to hold only one (1) account on the bole14 Platform. Creating multiple accounts ("multi-accounting") is strictly prohibited. If we detect duplicate accounts, all accounts will be closed, and any bonuses, winnings, or balances may be forfeited.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You agree to notify bole14 immediately if you suspect unauthorized access to your account. bole14 is not liable for any losses arising from unauthorized account access due to your failure to maintain security.
You agree to keep your account information up to date at all times. If your contact details, bank account, or residential address changes, you must update this information in your account settings. bole14 is not responsible for failed communications or delayed withdrawals resulting from outdated information.
bole14 accepts deposits via the following Indonesian payment methods:
All transactions are processed in Indonesian Rupiah (IDR). We do not accept deposits or withdrawals in foreign currencies.
Deposits are typically credited to your account instantly upon confirmation from your bank or e-wallet provider. In rare cases, deposits may take up to 15 minutes during peak banking hours. If your deposit has not been credited within 30 minutes, contact our customer support team.
Withdrawals are processed during Indonesian business hours (Monday to Friday, 9:00 AM to 5:00 PM WIB). Standard processing time is 5 to 15 minutes for verified accounts. First-time withdrawals or withdrawals from recently verified accounts may take up to 24 hours for additional security checks.
To request a withdrawal, you must:
bole14 does not charge withdrawal fees. However, your bank or e-wallet provider may apply their own transaction fees or interbank transfer charges.
We reserve the right to decline a withdrawal request if:
bole14 may offer various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free bets, and loyalty rewards. Participation in promotions is voluntary. By claiming a bonus, you agree to the specific terms and conditions of that promotion.
All bonuses are subject to rollover (turnover) requirements, which specify the amount you must wager before bonus funds can be converted to withdrawable cash. Rollover requirements vary by promotion and are clearly stated in each bonus's terms. Typical rollover requirements range from 3x to 10x the bonus amount.
Not all games contribute equally toward rollover requirements. Typical contribution rates are:
Check the specific bonus terms to confirm which games qualify and their contribution percentages.
bole14 strictly prohibits bonus abuse, including but not limited to:
If we detect bonus abuse, we reserve the right to void bonuses, void winnings, and close accounts without prior notice.
While a bonus is active, the maximum bet per wager is typically limited to Rp 50,000 or 10% of the bonus amount, whichever is lower. Exceeding the maximum bet limit may result in bonus forfeiture.
Bonuses and their associated rollover requirements must be completed within a specified time period (typically 30 days). Unclaimed bonuses or unmet rollover requirements will expire, and the bonus funds will be removed from your account.
All bets are subject to acceptance by bole14. We reserve the right to refuse or limit any bet at our sole discretion, particularly if we suspect errors in odds, fraudulent activity, or if the bet violates these Terms.
Bets are settled based on the official result of the event as determined by the relevant governing body (e.g., FIFA for football matches, the league organizer for BRI Liga 1, the game provider for casino games). Settlement times vary by sport and game type but typically occur within minutes to hours after the event concludes.
Bets may be voided and stakes refunded if:
The maximum payout for any single bet or accumulator bet is Rp 500,000,000 (five hundred million Rupiah). Any winnings exceeding this amount will be capped at the maximum payout limit.
Live (in-play) betting is subject to delays due to the time required to update odds during the event. By placing live bets, you accept that odds may change between the time you submit your bet and the time it is accepted. If odds change significantly, we may request confirmation before accepting the bet.
For sports betting, bets are settled according to the official result at the end of regular time unless otherwise specified (e.g., "Match Winner Including Overtime"). Specific rules for football, basketball, tennis, and other sports are available in our FAQ section.
The bole14 Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.
bole14 is not liable for any losses arising from:
bole14 uses third-party payment processors, game providers, and data feeds. We are not responsible for errors, delays, or failures caused by these third parties. Your use of third-party services (e.g., bank transfers, e-wallet providers) is subject to their own terms and conditions.
To the maximum extent permitted by law, bole14's total liability for any claim arising from your use of the Service is limited to the amount of your account balance at the time of the claim or Rp 10,000,000, whichever is lower.
We reserve the right to suspend or terminate your account immediately, without prior notice, if:
You may close your account at any time by contacting our customer support team. Before closing your account, you must withdraw all remaining funds. Accounts with active bonuses or pending rollover requirements may not be closed until the bonus terms are fulfilled or the bonus is forfeited.
Upon termination, you will no longer have access to the Service. Any outstanding bets will be settled according to these Terms. If your account is closed due to a breach of these Terms, we reserve the right to forfeit your account balance and any winnings.
If you have a complaint or dispute regarding the Service, you should first contact our customer support team via Live Chat, WhatsApp, or email. We will make every effort to resolve your complaint fairly and promptly, typically within 7 business days.
If your complaint is not resolved to your satisfaction through our internal procedure, you may escalate the matter to our management team by emailing with the subject line "Formal Complaint – [Your Account Username]".
bole14's decision on all matters relating to bets, bonuses, and account disputes is final and binding, except where overridden by applicable law.
These Terms are governed by and construed in accordance with international gaming regulations and the laws applicable to the jurisdiction in which bole14 holds its operating license. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By using the bole14 Service, you acknowledge that online gambling laws vary by country and that it is your sole responsibility to ensure compliance with the laws of your jurisdiction. bole14 makes no representation that the Service is appropriate or legal in any specific location.
bole14 reserves the right to modify, amend, or update these Terms at any time. Changes will be effective immediately upon posting to the Website. We will notify users of significant changes via email or a prominent notice on the Platform. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. If you do not agree with any changes, you must stop using the Service and close your account.
If you have any questions, concerns, or complaints regarding these Terms or the bole14 Service, please contact us through the following channels:
By registering an account and using the bole14 Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing bole14.
Essential points from our Terms & Conditions at a glance
You must be at least 21 years old to use bole14. We strictly enforce KYC verification with government-issued ID to prevent underage gambling. This requirement is non-negotiable.
Each person may hold only one account on bole14. Multiple accounts are prohibited and will result in account closure and forfeiture of funds and bonuses.
Complete KYC verification and wager at least 1x your total deposits before requesting withdrawals. Typical processing time is 5-15 minutes for verified accounts.
All bonuses have rollover requirements (typically 3x to 10x). You must complete the rollover within the specified timeframe before bonus funds become withdrawable cash.
Bonus abuse, collusion, fraud, and multiple account use are strictly prohibited. Violations result in immediate account termination and forfeiture of all funds.
Contact our support team for complaints. We aim to resolve all disputes fairly within 7 business days. bole14's decision on betting and account matters is final.
Our FAQ page covers common questions, or contact our 24/7 support team for personalized assistance. We're here to help ensure you have a clear understanding of your rights and responsibilities.